Eight Virtues PC Sales - Warranty and Return Policy

Warranty and Return Policy

Enjoy the peace of mind of being served by a company that understands success is born of customer satisfaction. If your PC arrives broken or damaged we offer a full money back guarantee or a replacement PC. We also offer an unconditional one year warranty on parts and service, even if you break it!

If during the first year of ownership your PC breaks or is damaged we will ship a replacement part or PC to you free of charge. The damaged PC or part must be shipped back to us by the method of your choice and you must incur the shipping cost. We will incur the cost of shipping a replacement part or PC back to you.

Prior to shipping a replacement part or PC we will make an attempt by phone or e-mail to diagnose and if possible correct the problem. This will ensure the part or PC is truly damaged and not just a problem with the software. If upon receiving the replacement part you feel you are not qualified to install it in the PC we will gladly walk you through the process step by step.

If you have questions about our return policy or warranty or need to report damage to your PC please contact us.

Hardware fails. Accidents happen. If you would like to extend your one year warranty to four years of complete coverage, we offer a three year extended warranty. This warranty runs consecutively (not concurrently) with the included one year warranty. You may purchase an extended warranty by phone or email, or as a bundle when you buy your Eight Virtues desktop PC.

If your desktop PC arrives broken or damaged you have seven days from the date of delivery to return it for a replacement or full refund. The damaged PC must be shipped back to us by the method of your choice and you must incur the shipping cost. If a replacement PC is requested we will cover the cost of shipping it to you.